User Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Great British. We take your privacy seriously and set out below the types of information we gather, why we use it and the choices you have about your data. This policy applies to users accessing our services from the United Kingdom.

Types of data we collect

We collect several categories of information to operate accounts and provide services. This includes personal data you supply directly, technical data collected automatically and transactional records of your activity.

Personal data

Personal data covers name, date of birth, contact details (email and telephone), address, identity documents where required for verification, and payment details provided to process deposits or withdrawals. We also store account credentials and preferences you set in your profile.

Technical data

Technical data is collected automatically when you use our site or app. This includes IP address, device and browser information, operating system, login timestamps, and anonymised usage data that helps us maintain and improve services.

Transactional data

Transactional data records your deposits, withdrawals, bets and game activity, plus any communications with customer support. We keep these records to manage accounts, investigate disputes and meet business and regulatory obligations.

How we use your information

Your information is used to create and manage accounts, verify identity, process payments, provide customer support, improve our services and prevent fraud or abuse. We may also use aggregated or anonymised data for analytics and service development.

Data protection practices

We protect personal information using technical and organisational measures, including encryption for sensitive data, access controls and regular staff training. Access to personal data is limited to authorised personnel who need it to perform their role.

Cookies and tracking technologies

We use cookies and similar technologies to keep you signed in, remember preferences, improve performance and measure usage. Cookies fall into categories such as essential, analytics and advertising. You can manage cookie settings through your browser or device, though restricting cookies may affect functionality.

User rights

Where applicable you may have the right to access, correct, export or request deletion of your personal data. You can also object to or request restriction of certain processing and withdraw consent where processing is based on consent. We will respond to legitimate requests in line with applicable law.

Access, correction and deletion

To access, correct or delete your data please contact our support team. We will take reasonable steps to verify your identity before fulfilling requests and will explain any limitations that apply to deletion, for example where retention is necessary for legal, tax or security reasons.

Information sharing and third parties

We share personal data with trusted third parties that provide services on our behalf, such as payment processors, identity verification, fraud prevention, analytics and customer support providers. We require these partners to handle data securely and only for specified purposes. We do not sell personal data to third parties.

Privacy policy updates

We may update this policy from time to time. Significant changes will be notified via the service or by email. For questions or to exercise your rights contact [email protected].